Shipping & Legal Disclaimer
SHIPPING & DELIVERY:
Per Jhane' ships domestically within the United States to all 50 states. Order processing time is 3 to 7 business days, unless otherwise noted. All orders are shipped using the United States Postal Service (USPS), Monday through Friday. In case of a holiday, orders are shipped the next business day. When shipped, you will receive an email containing your order tracking information.
If your tracking information states that your package was delivered and you have not received it, you must address this with the USPS at 1(800)275-8777. Per Jhane' does not hold responsibility for packages that are delivered and do not issue refunds for packages that state delivered but have not been received.
If your order is returned to us due to an incorrect address or error on your part, there will be a reshipping fee that will be charged in order for us to reship your order.
If your order is damaged in transit, please contact us within three (3) days of your package being received. Failure to contact us within this time-frame will deem your acceptance of the package in its condition.
International shipping is currently available only to Canada & the United Kingdom.
CHARGEBACK FRAUD DISCLAIMER:
With the rise of chargeback fraud also known as Friendly Fraud, per Jhane` has contracted Legal counsel and Fraud Agents to investigate, pursue and respond to such types of fraud and claims.
If any person is found making false claims through our internal investigation OUR legal team has been instructed to pursue the matter criminally and legally. Examples include, but are not limited to, reporting the crime to local authorities, collection placement, civil claim filing and reporting to the FBI Internet Crime Complaint Center. We take this matter seriously and will pursue these cases to the fullest extent of the law. Please note chargeback fees, collection and attorneys fees will be added.
Please note any person filing chargebacks to go around store policies will be subject to the above.
Please note any chargeback filed will forfeit any store credits. If your bank sides with us your store credit will not be reactivated and its lost for good.