Shipping policy

SHIPPING 
Order processing time is 3 to 7 business days, unless otherwise notified. All orders are shipped using the United States Postal Service (USPS), Monday through Friday. In the case of a holiday, orders are shipped on the next business weekday. When shipped, you will receive an email containing your order tracking information.

If your tracking information states that your package was delivered and you have not received it, you must address this with the United States Postal Service at 1 (800) 275-8777. Per Jhane' does not hold responsibility for packages that are delivered. We do not issue refunds for packages that state being delivered but have not been received.

If your order is returned to us due to an incorrect address or error on your part, there will be a re-shipping fee that will be charged in order for us to reship your order.

INTERNATIONAL SHIPPING 
All international customs, taxes, and other fees are the responsibility of the customer. The cost will vary by value and country, so please be aware of what to expect before purchasing. Refunds are not given if a package is refused due to customs fees or any other reason..